Get Answers To All Your Questions
Everything you need to know before you ride.
Frequently Asked Questions
What is your refund and cancellation policy?
We offer full refunds for cancellations made at least 48 hours before the scheduled pickup time. Cancellations made within 24 hours may not be eligible for a refund.
How far in advance should I book my shuttle?
We offer full refunds for cancellations made at least 48 hours before the scheduled pickup time. Cancellations made within 24 hours may not be eligible for a refund.
What happens if my cruise gets delayed or canceled?
We offer full refunds for cancellations made at least 48 hours before the scheduled pickup time. Cancellations made within 24 hours may not be eligible for a refund.
Do you provide child seats for the shuttle?
We offer full refunds for cancellations made at least 48 hours before the scheduled pickup time. Cancellations made within 24 hours may not be eligible for a refund.
Is the shuttle service available for both pickup and drop-off?
We offer full refunds for cancellations made at least 48 hours before the scheduled pickup time. Cancellations made within 24 hours may not be eligible for a refund.
Still Have Questions?
Reach out to us directly — we’re happy to help.